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Data Protection & Security Policy

Effective Date: 09 June 2025

Centric Media is committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in full compliance with the Protection of Personal Information Act (POPIA) and other relevant laws.

1. Who We Are

Centric Agency (PTY)LTD T/A Centric Media.
Company Registration Number: 2015 / 247315 / 07
Registered Address: 2 Fir St, Observatory, Cape Town, 7925
Email: connect@centricmedia.com
Website: www.centricmedia.co.za

2. What Personal Information We Collect

  • Full name
  • Email address
  • Contact number
  • Business or company name
  • IP address and device/browser information
  • Cookies and usage data
  • Any other personal information you voluntarily provide

 

3. How We Collect Your Information

  • Website contact forms
  • Newsletter sign-ups
  • Cookies and analytics tools
  • Email correspondence
  • Social media or advertising campaigns
  • Service inquiries or consultations

 

4. Purpose of Data Collection

  • To respond to your inquiries and requests
  • To provide and improve our digital services
  • For marketing, newsletters, and promotional content (with your consent)
  • To analyse website traffic and usage behaviour
  • To comply with legal or regulatory requirements

 

5. Lawful Basis for Processing

  • Your consent
  • The performance of a contract with you
  • A legal obligation
  • A legitimate business interest that does not override your privacy rights

 

6. Cookies Policy

We use cookies and similar technologies for:

  • Essential website functionality
  • Analytics and traffic tracking
  • Targeted marketing and remarketing


By using our site, you consent to the use of cookies. You may manage cookies through your browser settings.

 

7. Sharing of Personal Information

We do not sell or rent your personal information. It may be shared with:

  • Verified third-party service providers
  • Legal authorities when required
  • Internal team or contractors under strict confidentiality

 

8. Data Retention

We retain personal data only for as long as necessary. Thereafter, it is securely deleted or anonymised.

 

9. Your Rights Under POPIA

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent
  • Lodge a complaint with the Information Regulator


Contact us at connect@centricmedia.com for requests or queries.

 

10. Security Safeguards

We apply technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.

 

11. Cross-Border Data Transfers

If your data is transferred outside South Africa, it will be protected under equivalent data protection standards.

 

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

 

13. Children’s Privacy

We do not knowingly collect data from individuals under 18.

 

14. Changes to This Policy

We may update this policy from time to time. Please check back for updates.

 

15. Contact Us

Get in touch with our team:
Email: connect@centricmedia.com

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We understand that each project is unique. That’s why we tailor our offering each and every time. The result? Innovative creativity that works and inspires, always.